Contact Us
Got a question about one of the sites we cover, spotted something that needs a second look, or just want to send feedback on how we rank California online casinos? Here's how to reach us and what we can — and can't — help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and generally reply within a couple of business days. When you write in, it helps if you tell us which casino or which page you're referring to, and what specifically prompted the message — a bonus term that seemed off, a payout issue you experienced, or a correction to something we've published.
What we can help with
- Corrections or updates to information on a casino review, including bonus terms, offer details, or ratings
- Feedback on your own experience with a site we cover — both positive and negative reports help us keep reviews accurate
- Questions about how we evaluate and rank the operators listed on this site
- General enquiries about Best CA Online Casinos and how the site works
What we can't help with
We're an independent comparison and review site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity, or access any account you hold with a gambling site. For those matters, you'll need to contact the casino's own customer support team directly — most operators offer live chat for exactly this kind of issue.
We also can't act on requests related to any of the accounts you may hold with the operators featured on our About Us page or in our rankings — our role is limited to research, comparison and reporting.
If gambling has stopped feeling fun
If you're finding it hard to control how much time or money you're spending on online gambling, please don't wait to reach out for support. Free, confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, and California residents can also access the state's CalGETS program for gambling treatment services. Our Responsible Gambling page has more detail on limits, self-exclusion tools and where to find help. Online casino games are intended for entertainment only and should never be treated as a way to make money or solve financial difficulty.
Before you write in
A few questions we get asked often are already answered elsewhere on the site: our About Us page explains who we are and how the site is run, and our Terms and Conditions page covers the legal basis on which the site operates. Checking there first might save you a wait for a reply.
Age and eligibility reminder
Best CA Online Casinos is intended for adults aged 21 and over. If you are contacting us about an account or an experience with an online casino, please note that all real-money gambling is restricted to those who meet the applicable minimum age and eligibility requirements in their jurisdiction.